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| Franchise | https://www.icicilombard.com/about-us/support/contact-us# |
Important Notes
No details found.Registered Office
ICICI Lombard House
Address : 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025.
Customer Support
ICICI Lombard General Insurance Co. Ltd.
Address : 401-402, Interface Bldg; No.11, Link Road, Malad (West), Mumbai - 400064.
Email Address : [email protected] / [email protected]
Toll Free Number : 1800 2666
Alternate Contact Number : 09223622666 (Chargeable)
ICICI Lombard GIC Ltd. is a joint venture between ICICI Bank Limited and Fairfax Financial Holdings Limited, a Canada based diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management. With USD 99 billion in assets ICICI contributes 74% while the latter with assets of USD 37 billion, contribute 26% in the merger.
At ICICI Lombard, customer centricity is the cornerstone of their culture. Stretching themselves and going beyond the ordinary, for the satisfaction and smiles of their customers, is deeply embedded in their DNA. Whether their customers face an untoward incident due to the unpredictability of nature, suffer losses due to accidents or face medical challenges, they remain committed to be at their side and serve them in their hard times.
The 2015 Chennai floods affected the lives of hundreds of people and caused widespread damage. In the face of such unexpected events, their team continues to work towards their goals without losing focus. Reaching out and reassuring customers by going the extra mile, reinstating normalcy as fast as possible, they remained steadfast in reducing emotional trauma and the impact of loss. Fast, fair and friendly as always, they put our customers’ needs above all.
Their value proposition is driven by a promise to be the best partner for their customers. Simply put, it means providing unmatched services. This deep and unceasing commitment to their customers guides us to do things right, every time. It inspires them to evolve their services every day, from small modifications to major changes. For them, customer satisfaction is a promise to be lived every day, because their customers’ peace of mind is their greatest reward.
ICICI Bank
ICICI Bank is India's second-largest bank. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany.
Fairfax
Lombard Canada Ltd, a group company of Fairfax Financial Holdings Limited, is one of Canada's oldest property and casualty insurers. It is a leading insurance management company responsible for providing insurance management services for all of the Lombard group's commercial, personal, and specialized insurance companies. Lombard Canada Ltd. has its head office in Toronto, Canada and has annual sales in excess of $977 million and is a wholly owned subsidiary of Fairfax Financial Holdings Limited (FFH on Toronto Stock Exchange). It has received an A- rating from A.M. Best Company and claims its paying ability received an A+ rating from Duff & Phelps Credit Rating Co.
What They Do?
They provide general insurance solutions to secure you and your family against unexpected and untoward events. With ICICI Lombard, you can avail protection solutions for business, personal and project liabilities across rural as well as urban areas in India.
- Travel Insurance
- Two Wheeler Insurance
- Car Insurance
- Health Insurance
- Home Insurance
- Business Insurance
- NRI Insurance
- Rural Insurance
Vision
They will be the most value creating and admired risk solutions company in India, with a global footprint.
Awards and Recognitions
ICICI Lombard General Insurance has been consistently recognised for its customer-centric approach and innovative solutions at different award forums. These awards are a testimony to the trust reposed in the company by its customers.
ICICI Lombard received the Golden Peacock Award for Business Excellence and the Claim Service Leader Award in 2016. They were also conferred the Technology Innovation Award at the Indian Insurance Awards 2016. In 2015, they were awarded the Best Social Media Integrated Campaign at The Asian Social Media & Digital Marketing Awards, Dubai and the Golden Peacock Innovation Management Award. At the 5th annual edition of the Indian Insurance Award, 2015, they were conferred with the ‘E-Business Leader’ Award in the General Insurance Category.
Corporate Social Responsibility
At ICICI Lombard, they have continuously strived to go beyond their business focus and contribute to further the well being of the communities they are present in. They have taken multiple steps in this aspect through specific initiatives in the areas of Preventive Healthcare, Road Safety and Disaster Support.
As part of their preventive healthcare agenda, they have successfully implemented projects in coordination with ICICI Foundation in the tribal districts of Nasik to reduce newborn and infant deaths. At the same time, they have also organised programs that provided medical treatment and road safety training facilities to over 20,000 truck drivers.
