• 19th May 2024
• Team DealerServieCenter
• Car, Volkswagen, Uttar Pradesh, Noida
• 1 Comments

Latest Price

Polo

Rs. 10,13,000

Cross Polo

Rs. 7,62,000

Vento

Rs. 10,53,000

Jetta

Rs. 14,78,598

Beetle

Rs. 26,61,798

Ameo

Rs. 10,00,000

GTI

Rs. 20,68,895

Tiguan

Rs. 27,49,000

Passat

Rs. 29,99,000

Taigun

Rs. 10,49,990

Products available at shop / office :

Volkswagen Car

1. Viraj Automobiles Pvt. Ltd.

Comments / reviews :

1. 

   Sandeep Singh from Faridabad is Very Angry!Tuesday 3rd of October 2023 04:29:31 AM

   Incompetent Technicians at Viraj Automobiles.

   Hi VW team/Viraj Automobiles, Car no- KA03NB4955 Personal no- 9611887037 I have been a loyal customer to VW team since I purchased my VW Polo and I have been taking all the services from Authorized service center only. I stay in Faridabad sector 21D and I have VW service center in Delhi which is about 20 Mins drive from my house however I always visited Viraj Auto in Noida sector 6 which is 40 Mins + drive. This is due to the service levels and the professionalism of all the staff here, specially Ajay and Manager- Sunil Singh ji. About 1.5 years back I reported a crackling noise from car engine which happens only when I press gas paddle with low speed and higher gear, I visited 2-3 times and every time Mechanical team tried however could not fix. Finally they said 3 parts needs to be replaced, for which I paid around 10000 however same noise came after 2-3 days only. I again visited service center however they just press the engine belt and noise stops for some time and reoccurs after 4-5 Kms drive only. Finally I gave up and didn’t escalate to anyone since I had a very good reputation with team there. About 3 months back due to water, my car compressor had noise issue, I came to service center however I got to know that here they change complete compressor and could not replace the affected part. Hence I got the clutch system/Magnet changed for AC compressor from a good workshop in Faridabad. My current issue got fixed and along with that crackling noise issue which I was suffering from approx. 2 years also got fixed. This really makes me feel cheated wherein I paid 10000 for the incompetency of VW/Viraj Automobiles mechanical team. I am sure Ajay and Sunil ji would also recall how many times I have visited due to this issue. I am not escalation this immediately after clutch system/Magnet change, I got this part replaced on 12th Aug and since then I have driven more than 1500 KMs and no crackling noise came. Now service time is close and I am getting calls from Viraj Automobiles which really irritated me. I could post this on social media however I would like to give a chance to concerned and shall wait to see how will VW/Viraj team will compensate to this failure.

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