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Franchise	https://www.bluestarindia.com/locations

Important Notes

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Corporate Headquarters

Address : Kasturi Buildings,Mohan T Advani Chowk,Jamshedji Tata Road,Mumbai - 400 020

Phone Number : (91) (22) 66654000

Fax Number : (91) (22) 66654151

Customer Service

Toll Free Customer Service Number : 1800 209 1177

Alternative Customer Service Number : 1860 266 6666

Email Address : [email protected]

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Please go through the link given below for Enquiries!

https://www.bluestarindia.com/contact-us/enquiries

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Company Profile

Blue Star is India's leading air conditioning and commercial refrigeration company, with an annual revenue of over ?3,500 crores (over US$ 510 million), a network of 35 offices, 5 modern manufacturing facilities, 2,700 employees, 2,200 dealers and 600 retailers. Blue Star's integrated business model of a manufacturer, contractor and after-sales service provider enables it to offer an end-to-end solution to its customers, which has proved to be a significant differentiator in the market place. In fact, every third commercial building in India has a Blue Star product installed.

The Company fulfills the cooling requirements of a large number of corporate, commercial as well as residential customers. Blue Star has also recently forayed into the residential water purifiers business with a stylish and differentiated range including India’s first RO+UV Hot & Cold water purifier; as well as the air purifiers and air coolers businesses. The Company also offers expertise in allied contracting activities such as electrical, plumbing, fire-fighting and industrial projects, in order to offer turnkey solutions, apart from execution of specialised industrial projects.

Blue Star's other businesses include marketing and maintenance of imported professional electronics and industrial products and systems, which is handled by a wholly owned subsidiary of the Company called Blue Star Engineering & Electronics Ltd.

The Company has manufacturing facilities at Dadra, Himachal, Wada and Ahmedabad, which use modern, state-of-the-art manufacturing equipment to ensure that the products have consistent quality and reliability. The Company has a manufacturing footprint of about 1 lakh sq m, producing over 300 models across 25 product lines. The Company's mainstay of product development and R&D has been energy efficiency, coupled with eco-friendly and sustainable products.

In accordance with the nature of products and markets, business drivers, and competitive positioning, the lines of business of Blue Star can be segmented as follows

Electro-Mechanical Projects and Packaged Air Conditioning Systems

This business segment covers the design, manufacturing, installation, commissioning and maintenance of central air conditioning plants, packaged / ducted systems and variable refrigerant flow (VRF) systems, as well as contracting services in electrification, plumbing and fire-fighting. After-sales services such as revamp, retrofit and upgrades also form part of this segment. Blue Star is the largest after-sales AC&R service provider in India, maintaining around 2 million TR of equipment. Its 24x7 call centre handles over 1 million service calls a year. Blue Star is present right from understanding the customer requirement to hassle-free project execution and committed after-sales service i.e. throughout the life cycle of the air conditioning system.

Unitary Products

Blue Star offers a wide variety of stylish, contemporary and energy-efficient room air conditioners for both residential as well as commercial applications; manufactures and markets a comprehensive range of commercial refrigeration products and cold chain equipment; water purifiers; air purifiers; and air coolers.

Professional Electronics and Industrial Systems

For over six decades, Blue Star has been the exclusive distributor in India for many internationally renowned manufacturers of hi-tech professional electronic equipment and services, as well as industrial products and systems. It has carved out profitable niches for itself in most of the specialised markets it operates in, such as Industrial Products and Systems, Non Destructive Testing, Testing Machines, Data Communication Products & Services, Testing and Measuring Instruments and Healthcare Systems. This business is managed by the Company's wholly owned subsidiary, Blue Star Engineering & Electronics.

Vision

To Dream, To Strive, To Care, Above All, To be the best in everything what they do.

Values and Beliefs

- Be a company that is a pleasure to do business with.

- Continuously improve shareholder value.

- Win their people’s hearts and minds.

- Encourage learning, experimentation and innovation in what they do.

- Place the Company’s interest above one’s own.

- Conduct business with personal integrity and ethics.

- Work in a boundary-less manner between various functions to provide the best solutions to customers.

- Treat business partners as respected members of our organisation.

- Ensure high standards of corporate governance.

- Be a good corporate citizen.

R&D

Blue Star is amongst the pioneers in introducing advanced technology and applications in the Indian market. As a philosophy, the company focuses on Digital Technology and Sustainability, with continuous investments and focused efforts in R&D. Today, with over 125 employees, backed by new-age infrastructure, the company prides itself on having one of the best R&D centres in the Indian HVAC industry, with its products competing with international players. Blue Star’s R&D function has a recognised status from the Department of Scientific & Industrial Research (DSIR), Government of India for the last four years, with re-certification as per new standards.

The R&D team at Blue Star is encouraged to keep abreast with latest techniques and processes, and is encouraged to participate in and network with technical workshops around the globe. There is an impetus for upgraded products with higher energy efficiency and eco-friendly refrigerants. The company partners with consultants who have valuable expertise and vast experience in specialised fields such as electronics and industrial design on a global level. Blue Star has long standing associations with leading global organisations that believe in constant innovation, including technical institutions of repute such as IIT Mumbai.

The R&D division has a metric structure, which is followed by most such centres of repute across the world. Research projects are undertaken on an ongoing basis to study and imbibe emerging technologies to prepare ground for future requisites. The main drivers of the projects that the company undertakes are advanced technologies, regulatory requirements, differentiation and creation of unique value propositions with an aim to increase market share and profitability. The R&D division caters to local and global businesses as well as designs products as an original design manufacturer (ODM) for several international brands.

Significant investment has been made in building performance and reliability labs as well as virtual modelling and virtual performance testing software, among others. The company’s chiller test labs are AHRI certified, along with an accreditation from NABL for room air conditioners and ducted systems. A separate department has been created with a focus on electronics, algorithms and embedded firmware. Software used by the R&D team comprises Pro-Engineer, Pro Mechanics, HTRI, Mechanical Desktop, Rhino, Alias, CATIA, IDEAS, Patran, Hypermesh, Femap, Ansys, Nastran, Fluent, Flow Mechanica and Moldflow.

Blue Star’s R&D team is proficient in developing products at par with global standards and has developed advanced products such as the VRF IV Plus system, high-efficiency chillers, wall-mounted units and refrigeration products that use next-gen refrigerants. Refrigerants with lower global warming potential are being studied in detail with the intention to be adopted in select products. Projects are undertaken to augment R&D competency across all product lines.

The company has six registered designs and has applied for 30 patents. Blue Star’s technical capabilities are recognised by policy making departments of the Government of India, and the company plays a vital role in developing standards for energy efficiency and safety, representing the industry across national and international forums.

R&D is an integral part of the products business for Blue Star, and the company will continue to systematically invest towards developing capital equipment and human resources in this important domain.

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