Important Notes

HyperCITY, India’s favourite hypermarket is not only an integral part of a customer’s life but also the ideal place to showcase your brand or product. With millions of customers entering the doors of HyperCITY, it is a platform that ensures maximum visibility for your product or brand. Their commitment to integrity, along with their business vision and mission creates a win-win situation for them and their partners.

HyperCITY Retail (India) Ltd.

Address : Umang Tower, 2nd Floor, Mindspace, Off Link Road, Malad (West), Mumbai – 400064.

Contact Number : +91 22 40695555

Fax Number : +91 22 40032120

Email Address : [email protected]

HyperCITY, India’s favourite hypermarket is not only an integral part of a customer’s life but also the ideal place to showcase your brand or product. With millions of customers entering the doors of HyperCITY, it is a platform that ensures maximum visibility for your product or brand. Their commitment to integrity, along with their business vision and mission creates a win-win situation for them and their partners.

Hyper Values

1. Humility

- An abiding respect for customers, co- workers, and commitments.

- An absence of arrogance. ego, pride, and self-importance.

- A willingness to listen observe and learn.

2. Yearning for growth

A desire to passionately drive growth, profitability and leadership. A passion for innovation and new learnings and focus on building the business viably and sustainably.

3. Perseverance

A fundamental belief in hard work, persistence and doing things the right way at the right time every time and the absolute faith that results will follow.

4. Energy

Passion, pace, speed of execution and a pride in performance and a can-do attitude that makes the difference between participating and winning, between good and great.

5. Resolute

An ability to weather ups and downs, a familiar comfort with change and ambiguity and a readiness to face up to every challenge every time it is thrown up

Hyper Vision

They will build a strong sustainable profitable business focused sharply on their Customer’s needs, backed by…

- An authoritative best in class, range and assortment across food home and everyday fashion.

- A service philosophy built on trust, respect , knowledge and customer experience

- People who are passionate ,persevering , innovative and committed that will be recognized as “India’s Most Admired” Hypermarket and Omni channel retailer.

Hyper Customer Mission

Right people

- Knowledgeable and well informed.

- Leadership you can respect.

- Learning orientation.

- Understands what they are selling.

- Willingness to serve.

Customer Discovery

- Differentiated categories focused on changing customer needs.

- First in market with new categories and products.

- Something fresh everyday.

- Innovative and exciting product activation and new launches.

Authoritative range and assortment

- Best in class range of food and home merchandise.

- Products targeted at middle, upper middle class customer.

- Straddles the range across regional and international.

- Good Value, quality and consistent availability.

Convenient & Easy Shopping

- Easy navigation that helps product discovery and shopping.

- Faster checkouts that save time.

- Simple processes that make it easier to shop.

- Courteous staff that guides and cares.

- Innovation to make sure customer is always first.

Resolute

- Best In Class Standards.

- World class standards and compliances.

- Sourcing and distribution from the best.

- Best in class merchandising benchmarks.

- Health & safety standards that are unmatched.

- Customer Service that delights.

- Systems and processes that make life simple.

Industry leading Financials

- Sales growth that is always ahead of market.

- Efficient supply chain & inventory management.

- Vendor partnerships that ensure better margins.

- Operating costs that are best in clan.

- Unit economics as a guiding principle.

- Profitability as a key driver.

Hyper Promises

- Quickest check outs to save your precious time wider aisles for easier and faster navigation

- The largest range of products across food home and everyday fashion. Everything you need every day under one roof.

- Direct from farm, fresh fruits & vegetables and perishables everydayFresh everyday fashion & innovative home products every time you visit.

- Warm and friendly service that will touch your heart. Personalized billing & shopping assistance and where when you need it.

- Fabulous new offers and big deals that will surprise you. Best prices every day that keep your pocket & savings in mind