A home appliance such as a Washing Machine is one of the essentials in today’s time. While Washing Machines was earlier considered a luxury product, they are now found in every Indian household, regardless of the lifestyle or income group they belong to.
It is now a hassle-free task if you own an LG Washing Machine and need to get it repaired or opt for service. Customers can easily place a repair request for their registered LG products from the website. To do so, customers will first need to create an LG.COM account.
After doing the same, customers can see a list of LG Washing Machine service centers. The LG Service India App is a one-stop solution for all customer care solutions. Using the App, customers can choose to request a service, track their service status, or inquire from the app for an instant solution to their concern. You can also contact on LG Customer Care Number: 18003159999.You may like to read: Important Tips to Maintain Washing Machine, Find Service CentersFirstly, the form enquires if the product was installed in private residential premises or a business area.
Post that, one needs to fill up the product details by entering the Model Number or choosing the Category, Type, Model Number, Serial Number, or Purchase date. Additionally, they need to fill in the Warranty Type and Service Type.
The next step comes at specifying the product issue, Selecting the repair type, Adding Contact Information, and Requesting a repair review.
Once the repair/service request is placed, customers can also choose to track the status of their service from the App or the Website.
While the product is covered under the Warranty period, LG promises free-of-cost repair services to its customers at the Authorized Service Centres. In addition, customers can choose to avail of In-home services where professional technicians visit their homes or can choose to opt for Carry-In services where customers bring the product to the company’s service centers.
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While the service for product warranty is provided for free, there are certain circumstances where the pricing and charges can vary. These include Part replacement charges, Repair Charges, Transportation Charges, Inspection Charges, and Site inspection Charges.
The repair costs for In-home services also vary according to the Product Group and Model category. For example, the part warranty period for PCB, Gear Box, Buzzer, Wiring harness in Semi-Automatic LG Washing Machines is six months. On the other hand, the warranty period for Main Motor and Drain Motor for the Semi-Automatic Washing Machines is 12 months.
Parts such as PCB, Clutch Assly, Valves, Wiring harness, Suspension Assly, Heater for Fully Automatic Top-loading machines are covered under warranty for six months. Parts including Main Motor, Drain Motor include warranty coverage for 12 months.
For Front Loading Machines, the PCB, Sensor, Door Lock, Water Heater, Dryer Heater are covered under six months warranty, and the Motor, Tub Drum, Bearing, Drain Pump are covered for 12 Months.
Repair LG Washing Machine: LG Service Center Locator
