Important Notes

Head Office

Address : P.B. No. 34, Poojapura, Thiruvananthapuram - 695012

Phone Number : +91 471 2192009

Fax Number : +91 471 2351877

Customer Care

Contact Number : 1800 425 7733 / 1800 425 5566

Email Address : [email protected]

State Bank of Travancore (SBT) was originally established as Travancore Bank Ltd. in 1945 sponsored by the erstwhile Princely State of Travancore. Under a special statute of the Indian Parliament (SBI subsidiary Banks Act 1959) it has been made an Associate of the State Bank of India and a member of the State Bank Group, the largest banking group in India.

Social Responsibility

- 960 Social circles provide self less community service

- Free Medical Camps, Free cancer detection camps, Rehabilitation Programs

- Programs for improving the facilities of orphanages, Old age homes, Pain and Palliative centres

- Programs for the benefit of the student community , Training programmes, Skill development programmes

- Infra structure development for schools: Toilets, Smart class rooms

Social Banking

Being a public sector bank, they are committed to the policies of the Government for social development. They offer credit to the Priority Sectors and also the special schemes announced by the Government.

Priority Sector Lending

The Bank is alive to its developmental role and actively participates in meeting need based requirements of Small and Medium Enterprises and Agriculture. It has consistently met the benchmarks for priority sector advances stipulated by the Government from time to time.

Micro Small and Medium Enterprises

The Bank attaches priority to the vital sector and encourages technocrats and women entrepreneurs. Bank has set up exclusive Small and Medium Enterprises branches for this sector. They have also set up Regional Care Centres for quick redressal of grievances, as per Government of India directions. The bank has introduced a number of loan products to suit the requirement of the specific sub sectors. The branches are also equipped with a professional team with adequate training to evaluate the requirements and provide customized solutions to the applicants.

Agriculture

The Bank caters to the needs of farmers through its rural and semi-urban branches. They have set up specialised Krishi Point Branches totally dedicated to agricultural advances. The Bank also encourages investment credit activities such as dairy, poultry, piggery, fishery, plantation, horticulture, construction of rural godowns and warehouses etc. Farm mechanisation and and Hi-Tech Agriculture are given due attention . They have also introduced the revised Kisan Credit Card Scheme, for farmers with more flexibility to purchase agricultural inputs, maintenance and repair of agri. implements and meet some consumption requirements. Bank also has introduced scheme to extend assistance to tenant farmers who are holding only leasehold rights over the land in which they cultivate. Large areas of fallow lands are being brought under cultivation under this Scheme. The Bank has also introduced the following schemes for the development of agriculture.

- Kissan Gold Card scheme for Investment and Consumption purposes

- Produce Marketing Loans and Advance against Ware house receipts

- Karshaka Suhrut

- Finance infrastructure in activities like dealers in fertilizers, poultry feed, cattle feed, agricultural implements , Construction of Cold Storage, rural Godown etc.

- Finance to Agri Clinic and Agri Business centre.

- Finance to Coconut Development Boad - Society members for Coconut planting / replanting, intercrop in coconut garden , working capital for maintanance of coconut plantation and issue of SBT Kalpashree Rupay Combo cards.

- They are concentrating more on capital investment in agriculture by providing more Agricultural Term Loans in association with Govt. of India, NABARD and State Govt. Agencies who extend subsidy for some schemes.

They are concentrating more on capital investment in agriculture by providing more Agricultural Term Loans in association with Govt. of India, NABARD and State Govt. Agencies who extend subsidy for some schemes. The Bank has surpassed the bench mark level of 18% under Agriculture sector for the past two years in succession.

Financial Inclusion

- In the State of Kerala, their Bank has been allocated 838 SSAs . 511 are covered by Branches and 327 by Business Correspondents.

- In the State of Tamilnadu, their Bank has been allotted 15 FI Villages of which 10 are covered by Bank branches and in 5 villages they have covered through Individual Business Correspondents.

- Their Bank has engaged M/s. CSC e-Governance Services India Limited, an SPV set up by the Ministry of Telecommunications as the Bank’s Corporate Business Correspondent. CSC e-Governance Services India Limited in turn has an arrangement with Akshaya Mission of the Kerala Government, whereby the Village Level Entrepreneurs (VLEs) or the Akshaya Kendras will act as the Business Correspondent’s Agents for the Bank. All the 327 SSAs are thus covered by BCAs (Akshaya Kendras). All their BCAs are on the “KIOSK Banking” platform (A Software platform developed by M/s. Tata Consultancy Services for State Bank of India and licensed to them).

- In addition to the Government mandated SSAs, their Bank has also inducted further 492 Akshaya Kendras as BCAs. All are linked to the nearest SBT Branch.

- In 2016 the total number of such BCAs will reach 1000. These will be an additional channel of delivery of Banking Services to the public as well as SBT’s customers.

- The Bank has set up a separate Direct Benefits Transfer (DBT) branch in Thiruvananthapuram. This branch is handling all the DBT and DBTL payments. Payment of wages under Mahathma Gandhi Rural Employment Generation Scheme in Kerala is routed solely through this branch.

NRI Services

- Preferred Bank of choice for NRIs.

- Having Highest amount of NRI Deposits in the state of Kerala.

- Rupee Drawing arrangements with 43 Exchange companies and one bank.

- Money Trans-provides faster and speedy remittance facility from exchange companies. SBT Flash, an Instant Credit facility available to accounts in SBT through all exchange companies having tie up with the Bank.

- The Bank has correspondent banking arrangements with 19 Banks world wide

- SMS Alert facility for customers in Gulf countries.

- X press Remit, an online remittance facility to remit money to SBT accounts from UK, Canada and Worldwide.

- Bank has made available the service of Relationship Managers in all GCC countries to attend to various banking requirements of NRI s.

- Rupee Premium account can be opened in nine major currencies for the benefit of NRI customers. The rates are quoted on a daily basis by the Bank. The maturity value can be converted to Rupee and credited to NRI. The deposit can opened for a maximum period of 5 years. Rupee Premium account above 1 year can be opened only in US dollars with a minimum amount of 1 lakh US Dollars.

- Foreign Currency Loans in India to holder of FCNR (B) deposits is available. The Customers can avail the loan amount in US Dollar, Pound Sterling and Euro.

- NRE Platinum account, NRE Sukoon current account, NRE thrift Deposit, FCNR accounts, and RFC accounts can be opened.

- NRI Family Card, a prepaid card for use in India, which is issued to resident Indian, the card holder in India can now easily receive the remittances without any hassles. The card can be used for cash withdrawal through ATMs, for online payment on the Net or for making payment at point of sale in malls etc.

- Established ATM Contact Centre at Representative Office, Dubai for ATM Grievance redressal abroad .

- Online NRE Saving Bank Account Opening is being done at SBT Service Point (Shredha Kendra) Thiruvananthapuram.

- NRI Help-desk for resolving problems faced and attending complaints of NRIs.

- Extend subsidy for some schemes.